Gas Safe · Fully insured · London, Essex and the South East
24/7 Emergency: 07543 470151
Gas Safe · Fully insured · London, Essex and the South East
24/7 Emergency: 07543 470151
Housing · Public sector · Commercial
A local maintenance team for reactive repairs, voids, compliance, planned works and 24/7 emergency call-out, delivered with respect at the door and evidence in your inbox.
24/7
Emergency call-out cover
30+
Years in construction & maintenance
1.5k+
Jobs completed
98%
Customer satisfaction
Who we support
We work the way housing providers, public bodies and property managers work: priority codes, appointment slots, certification and reporting.
Services
Each service has its own page with scope, standards and response times.
Day-to-day reactive repairs across occupied housing stock, delivered to SLA.
Fast void turnaround to lettable standard, clear, clean, repair and certify.
Scheduled cyclical maintenance programmes that reduce reactive spend.
EICR inspections, remedials and full rewires by qualified electricians.
Full kitchen renewals for voids, tenanted homes and commercial units.
Bathroom and wet room renewals, including adaptations for residents.
Response times
Emergency attendance
Within 4 hours, 24/7
Urgent repairs
Within 24 hours
Routine repairs
By appointment, within 28 days
Same-day repairs
Wherever parts and access allow
Digital reports
Issued same day
Before-and-after photographs
Every job, every time
Appointment confirmations
By call and SMS
Follow-up communication
Within 48 hours of completion
Evidence
Before-and-after photographs, timestamped, attached to the completed order.
Gas, electrical and fire safety certification uploaded within 24-48 hours of test.
Monthly performance packs covering attendance, completion, first-time fix and satisfaction.
See real examples on our case studies page.
In your community
We are not a call centre with a van fleet. Our people live locally, train locally and are known on the estates they look after.
Our engineers live in the boroughs they work in. Shorter journeys, familiar faces at the door and wages that stay in the area.
We take on apprentices from the same communities we serve and mentor them into a trade with time-served engineers.
Extra time, plain explanations and welfare checks for older and vulnerable residents. Nobody is rushed in their own home.
Materials come from independent merchants near the job wherever we can, keeping small local businesses busy.
Our teams give days to community centres, resident gardens and estate clean-ups alongside the people who live there.
Uniformed, ID shown, dust sheets down and the place left clean. Standard, every visit.
Reviews
"They attended a burst pipe at 2am, made the flat safe and had photographs with us before the office opened. That is exactly what we need from a maintenance partner."
"Void turnaround times dropped noticeably after we moved the work across. The certification pack arriving with handover saves us chasing for weeks."
"Residents comment on how tidy and polite the engineers are. Complaints on repairs have gone right down."
Speak to us about responsive repairs, voids, compliance testing or an upcoming tender.