Gas Safe · Fully insured · London, Essex and the South East

Jimgos Construction maintenance engineers outside a London housing block
Jimgos Construction maintenance engineers outside a London housing block

Service

Responsive Repairs

A single point of contact for day-to-day reactive repairs across tenanted housing stock, with appointment slots, first-time-fix focus and full digital evidence on every job.

Scope

What this service covers

  • Emergency, urgent and routine priority streams
  • Appointed slots agreed directly with tenants
  • Multi-trade operatives carrying common-fault van stock
  • Before-and-after photographs on every order
  • Follow-on works raised and reported the same day
  • KPI and SLA performance reporting by period

Standards

Our commitments on this service

Emergency attendance target: within 4 hours
Urgent repairs: within 24 hours
Routine repairs: within 28 days or by agreed appointment

Related

Other services

Void Property WorksPlanned Preventative Maintenance (PPM)Gas SafetyElectrical Testing (EICR)PlumbingRoofing

Talk to us about responsive repairs

Call the office for a quote, an SLA discussion or an emergency attendance.

Call 07543 470151Request a callback